{"id":1634,"date":"2025-09-15T08:38:23","date_gmt":"2025-09-15T08:38:23","guid":{"rendered":"https:\/\/dev.mo-haus.ro\/?page_id=1634"},"modified":"2025-10-13T11:02:48","modified_gmt":"2025-10-13T11:02:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/dev.mo-haus.ro\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Frequently Asked Questions (FAQ) \n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Mo furniture is created for people who value functionality, clean design, and simplicity in everyday use.\u2028Below you\u2019ll find answers to the most common questions about assembly, maintenance, delivery, customization, and warranty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Assembly<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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1. Do I need glue or tools for assembly?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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No. All Mo furniture pieces are assembled without glue or visible screws.\u2028We use a smart, modular joining system based on Blum connectors, which ensures excellent stability for all products \u2014 including tables.
de \u00eembinare inteligent \u0219i modular<\/b>, bazat pe demontabili Blum<\/b>, care asigur\u0103 stabilitate
excelent\u0103<\/b> pentru toate piesele, inclusiv mesele.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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2. What are Blum connectors and how do they work?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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The Blum system consists of plastic casings with metal inserts and self-tapping steel screws activated by rotation.\u2028It provides a strong, durable connection that\u2019s easy to assemble without special tools and allows disassembly without damage \u2014 ideal for repeated use and mobility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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3. How long does it take to assemble a piece?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Between 5 and 20 minutes, depending on the product\u2019s complexity.\u2028Each product includes an illustrated assembly guide and a QR code printed on the packaging, which you can scan to access a step-by-step video tutorial.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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4. Can I disassemble and reassemble the pieces without damaging them?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Da. Sistemul nostru de \u00eembinare este creat special pentru a suporta mai multe cicluri de
Yes. Our joining system is designed to withstand multiple assembly and disassembly cycles without losing stability or quality.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Cleaning & Maintenance<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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5. How should I clean Mo furniture?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Use a soft, slightly damp cloth and a mild detergent (avoid alcohol, chlorine, or abrasive substances).\u2028Avoid excessive moisture or prolonged contact with water.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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6. Are the surfaces resistant to stains or scratches?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Each piece is made of professionally painted MDF with a high-quality finish.\u2028They are resistant to everyday wear, though we recommend protecting the surfaces for increased durability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Shipping<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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7. Do you deliver throughout Romania?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Yes. Mo products are delivered anywhere in Romania via express courier services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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8. How long does delivery take?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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The average delivery time is 7\u201314 business days, depending on color selection and order volume.\u2028You\u2019ll be notified by email once your order is ready to ship.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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9. How are the products packaged?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Products are shipped flat-packed in compact boxes for easy transport.\u2028Each package includes all components, an illustrated assembly sketch, and a QR code linking to the assembly video.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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10. Can I track my order?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Absolutely. You\u2019ll receive an email with an AWB tracking number so you can follow the shipment in real time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Customization<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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11. Can I choose a color other than the standard ones?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Yes. We offer an extended color palette available on request (according to NCS standards).\u2028Contact us for more details and available options.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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12. Can I order custom dimensions?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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\u00cen func\u021bie de produs, unele dimensiuni pot fi ajustate. Trimite-ne un mesaj la
hello@mo-haus.ro pentru o ofert\u0103 personalizat\u0103.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Returns & Warranty<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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13. Can I return the product if I\u2019m not satisfied?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Yes. You have 14 calendar days to return your purchased products, provided they are in their original packaging and show no signs of use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Important: Only products in standard colors can be returned.\u2028Customized items made in non-standard NCS colors are considered special orders and cannot be returned.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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14. What warranty does Mo offer? <\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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All products come with a 24-month warranty covering manufacturing defects.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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15. What should I do if I receive a damaged or incomplete product?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Please email us with a description of the issue and attach photos.\u2028We will send the missing parts or replace the product at no additional cost.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Other questions <\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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16. Can I see the products in person? Do you have a showroom?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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At the moment, Mo operates exclusively online.\u2028However, we participate regularly in design fairs \u2014 follow us on Instagram to find out when and where you can see us live.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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17. Are the products made in Romania?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t
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Yes. All our products are designed and manufactured locally in Romania, using high-quality materials and a sustainable production process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\u00centreb\u0103ri Frecvente (FAQ) \u2013 MO Mobilierul MO este creat pentru oameni care apreciaz\u0103 func\u021bionalitatea, designul curat \u0219i simplitatea \u00een utilizare. Mai jos g\u0103se\u0219ti r\u0103spunsuri la cele mai comune \u00eentreb\u0103ri despre montaj, cur\u0103\u021bare, livrare, personalizare \u0219i garan\u021bie. Montaj 1. Este necesar lipici sau unelte pentru montaj? Nu. Toate piesele de mobilier MO se monteaz\u0103 f\u0103r\u0103 lipici […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1634","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Mo-haus<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Mo-haus\" \/>\n<meta property=\"og:description\" content=\"\u00centreb\u0103ri Frecvente (FAQ) \u2013 MO Mobilierul MO este creat pentru oameni care apreciaz\u0103 func\u021bionalitatea, designul curat \u0219i simplitatea \u00een utilizare. 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